Make services clear
An entry point based on needs guides residents to the right information, documents and contacts.
← Explore all RISE contextsMore accessible services.
RISE / Institutions & local authorities
More accessible services.
A simpler connection.
Help people understand services, find the right contact and track their requests. RISE organises public journeys adapted to your area and your teams' responsibilities.
Digital tools that strengthen local relationships.
Citizens · Service users · Associations · Local organisationsYour brand. Your audiences. Your journeys.
RISE · Intelligence that strengthens connectionsFind what fits you
01 / WHAT CHANGES FOR YOU
Digital tools that strengthen local relationships.
We start with the actions your audiences expect, then organise what your team needs to deliver them.
Simplify procedures
Requests, appointments, registrations and reports follow a defined path, with visible steps and human support.
Maintain local connections
Targeted news, events and partner spaces bring your institution closer to its audiences.
02 / EXPERIENCE THE JOURNEY
The right next step for the right person.
A first question, a useful action, then an ongoing connection. Hover over or select the buttons to discover each RISE journey.
YOUR BRANDA space designed for youA citizen
The right service for your needs.
Step 01
I find my service
I start with my situation and discover the process and what to prepare.
Clear information
What RISE handles
Journeys are organised around users' needs and your services' responsibilities.
Explore this need with Élina03 / ONE PLATFORM, MANY POSSIBILITIES
Choose what helps. Connect it all.
You choose the services to deliver. We design the journey and connections that make them work together.
Journeys that guide
Pages, questions and actions organised around your audiences' needs.
Relationships you can follow through
Contacts, conversations and next steps brought together to follow through on every request.
Spaces that adapt
Customer, member, learner or partner: the right content and access for each profile.
Tools that work together
Appointments, content, campaigns and business applications connected to suit your scope.
TAILORED TO YOUR ORGANISATION
Information by needAppointments & proceduresRequests & reportsUser / partner spacesEvents & participationService tracking
COMMERCE IS A CHOICEThe relationship begins
The relationship begins
long before payment.
Ask for advice, sign up for a workshop, book an appointment or request a service: RISE can simplify these actions without a shop.
If your activity requires it, add sales, memberships, donations or paid registration, with suitable arrangements.
Define my scopeEasy to navigate.
Mobile-friendly interfaces, readable content and short steps. Performance and accessibility are part of the design.
Easy to find.
A content structure and pages designed to be understood by your audiences and search engines.
Ready to evolve.
Goals and indicators defined with you to identify friction and improve the journeys.
Leur expérience avec RDV-Partners
« Votre plateforme mérite un 10/10 sur la simplification, l'ergonomie et les facilités d'utilisation. D'autant plus, que notre projet a dû se monter en quelques heures seulement. Très bonne réactivité. »
RISE × ELINA
A helpful presence.
At the right time.
Integrated into the selected journeys, Elina can explain, guide and prepare conversations. You choose her knowledge, actions and when your team takes over.
ElinaSupport adapted to your context
WHAT ELINA CAN BRING
Elina can ask useful questions, explain your offer and suggest a next step. When needed, she prepares the handover to your team.
Illustrative examples · This presentation is not a live AI conversation.
Discover Elina's capabilities04 / FROM YOUR NEED TO LAUNCH
You set the direction. We build the journey.
A project handled from start to finish, with approval stages that make the choices tangible.
- 01
Understand
Your audiences, their needs, your goals and your tools.
- 02
Design
Journeys, content, spaces and responsibilities.
- 03
Build
The agreed interfaces, automation and connections.
- 04
Approve & keep improving
Testing, onboarding, launch and improvements.
YOUR QUESTIONS
Start with real needs.
Move forward with clarity.
The scope is refined with your organisation. Here are the first points to consider.
Can we keep face-to-face support?
Yes. Digital journeys can prepare an in-person appointment, a callback request or a referral to a staff member. They complement your institution's existing reception channels.
How are access rights and accessibility defined?
Responsibilities, collected information, permissions and accessibility goals are defined with your teams. Checks and requirements specific to your institution are included in the scope to agree.
We already have a website. Do we need to start over?
We assess what to keep and which connections are possible. RISE can be a new platform or complement an existing environment, subject to technical assessment.
Who handles design and deployment?
RDV-Partners defines use cases, designs journeys and interfaces, implements the agreed connections and supports launch. Your team helps define the scope, approves the steps and learns to use the environment.
How are price and scope defined?
Start with your audiences and the actions you want to enable. We clarify journeys, modules, content and connections before preparing a tailored proposal. You can start with an initial scope and expand it later.
YOUR NEXT JOURNEY STARTS HERE
What would you like to make
easier for your audiences?
Let's choose a useful starting scope. RISE can evolve with your organisation.
Configure my RISE projectNo account needed to prepare your request.