Our ecosystem
An ecosystem built around your business
Your teams have expertise that guides their decisions and the quality of their work. RDV-Partners translates it into a coherent whole: R-Node supports business operations, Élina provides contextual assistance within it and RISE organises exchanges with external contacts. The SX method connects this design to your vision and strategy.
Your expertise is the starting point.One continuous flow
From expertise to customer relationships
Your expertise, rules and operations together.
Élina integratedSales · Operational staff · ManagementPublic portal, interactive website or partner showroom.
Prospects · Customers · PartnersTranslate your expertise
Digital engineering for service experience design that connects your collective intelligence, vision and working practices.
R-NodeOrganise your business
The digital business core that faithfully reproduces your expertise, rules and teams’ working processes.
ÉlinaAssist your teams
Business AI integrated into R-Node, serving salespeople, operational staff and management according to their access rights.
RISEConnect your audiences
R-Node’s interface with your prospects, customers and partners: a public portal, interactive website or showroom.
An example to make it clear
An order, from your partner to your team
Illustrative scenario, to be adapted to your project’s scope.
- 01
The partner moves forward in RISE
They find their offer, speak with your team and submit their order through a tailored journey.
- 02
R-Node provides operational continuity
The team finds the information needed to process the request, the applicable terms and the required approvals.
- 03
Élina helps prepare the next steps
It helps the salesperson prepare a response, operational staff find context and management examine the situation. Responsible people approve commitments.
A scope defined with you
Is Élina activated in every project?
Élina is integrated into R-Node’s architecture. Its uses, access rights and activation are defined in your project and commercial proposal. This integration does not mean automatic inclusion in every price.
Does RISE work without online sales?
Yes. Enrolment, an appointment, a service request or a conversation can be the useful next action. Journeys also adapt to associations, training and institutions.
Discover RISE journeysWhat if my needs go beyond these solutions?
RDV-Partners designs tailored digital engineering projects, with or without AI. We start with the work to be done, your strategy and existing tools to define a useful response.
How do the SX method and SX Business differ?
The SX method guides the design of the whole ecosystem. SX Business is our consulting service for clarifying your positioning, offer and development.
Discover SX Business consultingLet’s start with your reality
Let’s talk about your business
What expertise would you like to share better? What situation could be made simpler? What project would you like to make possible?