About RDV-Partners
Give a digital form to what makes your company valuable
Your company has its own way of working. It grows through your teams’ experience, relationships with customers and decisions that shape your development. At RDV-Partners, we help this expertise take digital form so it supports everyday work and the changes you want to make.
Your expertise is the starting point.Make innovation accessible
Founded in 2021 by Eugène GOURPIL, RDV-Partners brings together 22 committed experts and scientists around one ambition: making service innovation and research and development accessible to organisations, including the smallest.
This ambition guides how we approach projects. We start with your activity, available resources and the progress you seek. A useful solution must be understandable, usable and able to improve how people work in practice.
Recognise the value of your expertise
Some of your expertise is written down. Other knowledge is passed on through conversations, professional habits and the ability to assess a particular situation. Your teams often know which questions to ask, which information to check and when to request a decision.
We work with you to make this knowledge explicit and shareable. Your vision, ambition and strategy give it direction. Translating your business into digital form must preserve what makes it valuable and support the improvements you want to make.
The SX method connects your expertise to the service experience
We invented the SX method, digital engineering for service experience design, to translate a company’s collective intelligence into practical uses.
It connects what your customers seek to achieve, the service you want to provide and the work needed to deliver it. With your teams, we define useful knowledge, rules, responsibilities and steps that keep operations moving.
This understanding makes it possible to design a digital organisation faithful to your business and guided by your company’s goals.
Discover the SX methodA business core designed around your company
R-Node gives this understanding form. It is the digital business core of your activity: agreed expertise, information and rules become part of the journeys your teams use.
This detailed reproduction of your expertise connects operations and makes the knowledge needed to act accessible. The core is designed with your company, taking existing tools and the useful scope of your project into account.
Expertise within reach of teams and partners
Integrated into R-Node, Élina assists your salespeople, operational staff and management. It helps draw on available context to prepare a conversation, understand a situation and examine next actions. Responsible people retain control over proposals, commitments and decisions.
RISE connects the core to your prospects, customers and partners. Depending on your needs, it takes the form of a public portal, an interactive website with personalised journeys or a showroom for presenting your offer, talking and receiving orders. External relationships continue naturally into your company’s operations.
Understand our ecosystemBuild with the people who know the work
Management brings its vision. Teams bring hands-on experience. Customers and partners clarify the quality of service expected. Our role is to translate these perspectives into a coherent solution, then verify how it works with you.
We support you from understanding the need through design, implementation and adoption. The project can start with a focused scope, then evolve through user experience and your new priorities.
Your expertise is the starting point. The progress your company seeks sets the direction.
Let’s start with your reality
Let’s talk about your business
What expertise would you like to share better? What situation could be made simpler? What project would you like to make possible?
